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Support Services Provided by KnarrTek

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KnarrTek consists of a team of experts who are very knowledgeable about implementing real-time inventory and operations tracking and management systems for use in the manufacturing, construction, medical, and industrial distribution supply chains.

This team assists KnarrTek's clients to implement work-in-process, job and materials tracking systems which provide real-time information about the status of jobs, materials, customer orders, and projects as well as preventing mistakes and capturing job cost, materials traceability, and operational performance history data.

The KnarrTek team also assists its clients to implement AI based operations management systems which use this data and integrate it with data from a wide-variety of other systems to provide the time-critical decision-support-information that all stake-holders involved in operations management need to make their jobs easier and more effective.

As well as providing operations tracking and decision support software, some of the services provided by KnarrTek include:

  1. Expert advice as to the best way to solve specific operations management decision support or operations and inventory tracking problems, including what software, equipment, and supplies to use
  2. Expert advice as to how to implement automated data exchange interfaces between different systems used by the industrial enterprise. This includes expert advice as to how to solve supply-chain information exchange problems.
  3. Working with clients to implement Pilot operations and inventory tracking systems to test out using the KnarrTek's BellHawk software in a client's specific application before the client is required to commit for paying for the software.
  4. Operations Management Decision Support systems design services, for MilramX based solutions, typically resulting in an implementation plan and estimated costs.
  5. Assistance with the installation of the KnarrTek software on each client's own computers.
  6. Customization of the BellHawk tracking software, if needed, and coding of MilramX Intelligent Agents to solve specific operations management operations
  7. Providing custom reports, as well as support for clients developing their own custom reports.
  8. Providing consulting and systems integration support for integration of the KnarrTek operations management software with ERP and accounting systems as well as with CAD and other systems.
  9. Support for supply chain information exchange with customers and suppliers.
  10. Support for integration of tracking software with integration with equipment, such as weighing scales and RFID portals.
  11. Ongoing support for clients in using these systems.

Please click here to learn more about the Processes that KnarrTek uses to assist its clients to Implement Systems based on its BellHawk and MilramX Software Platforms.

Please note that KnarrTek does not provide Barcode, RFID or other data capture equipment and related supplies. This enables KnarrTek to be impartial as to its recommendations.

KnarrTek provides its support services on an hourly rates basis by billing the time taken against a prepaid support account. This support account is replenished using prepaid support services bundles purchased by the client (like prepaid telephone cards).

Please click here to download a PDF describing KnarrTek's Prepaid Support Services Bundles.

KnarrTek also provides fixed price software development services by special quotation.

To talk to an expert about how the KnarrTek team of experts can assist your organization with implementing a real-time Operations Tracking or Decision Support System, please click on the [Contact Us] button below.


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Implementation Copyright © KnarrTek Inc. 2022 Tech Notes