ERP systems do an excellent job of producing copious reports about all aspects of an organization's operations. These reports typically contain information about what went wrong yesterday.
A KnarrTek decision support system, by contrast, uses a swarm of intelligent agents to monitor and analyze data from many sources to produce actionable information, which can be quickly sent to the people who need this information.
This information can include a prediction of when problems may arise, enabling corrective action to be taken before, and not after, each problem has occurred.
These intelligent agents can also contribute updates to an operations management database, enabling managers to assess situations, which may span many geographic locations, using business intelligence software tools from anywhere they have an internet connection.
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