A Decision Support System (DSS) as an information system that supports business and organizational decision-making activities.
A DSS serves the management, operations and planning levels of an organization (usually mid and higher management) and helps people make decisions about problems that may occur rapidly.
An Enterprise Decision Support System is a DSS that is specifically designed for use by industrial enterprises in an analogous manner to ERP (Enterprise Resource Planning) systems.
The primary purpose of an industrial EDS is to give managers and their staff the information they need, when and where they need it, in a useful format, to do their jobs efficiently. This includes being able to advise managers when there are situations that need their attention, advising them as to the best decisions to make, and, where appropriate automating routine decision making.
EDS systems can be used to improve the management of a single manufacturing plant or warehouse but they are truly beneficial when applied to the coordinated management of operations in enterprises with multiple manufacturing plants and/or warehouses, hence the word Enterprise in the name.
In this white paper Dr. Peter Green addresses the topics of what is an EDS, what are they used for, and should they be used to replace your ERP system or simply to add DSS capabilities.
To learn more about this topic, please download and read the whitepaper "What is an Enterprise Decision Support System?" .